Promotions and discount codes cannot be combined.

Please know that most of our pieces are made to order. Products usually take 4-6 weeks to be shipped out. If an item is in stock it will ship 3 to 5 business days after the order was placed.

Yes, a rush option is available for an additional $25 on any order. Simply check off the rush order box before adding to cart.

All of our earrings are sold as pairs.

Yes, all of our jewelry is hypoallergenic and have passed all EU environmental tests. All of our stud earrings are made with safety screw backs. 

Yes, our jewelry is made with materials that are hypoallergenic and safe for sensitive skin. However, if your child has known sensitivities or allergies, please review the product materials carefully and consult with a pediatrician if necessary.

Yes, many of our jewelry pieces can be customized with names, initials, or special designs. Please check the product page for customization options, and note that personalized items may take a bit longer to ship.

If your jewelry breaks within the first 30 days of purchase due to a manufacturing defect, please contact us immediately for a replacement or refund.

Gold vermeil jewelry is a high-quality, affordable alternative to solid gold. It features a thick layer of real gold—typically at least 10 karats and 2.5 microns thick—electroplated over a base of sterling silver. This combination gives gold vermeil its luxurious appearance and durability while being more budget-friendly than solid gold. Unlike regular gold-plated jewelry, gold vermeil is known for its richer finish and longer-lasting wear, making it an excellent choice for those who want the look of gold without the high cost.

For any other questions or inquiries, please contact hello@koukoukid.com