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We offer free standard shipping for all domestic orders over $150. 

We offer international shipping on all of our orders. Please be aware that orders outside of the U.S may be subject to taxes, custom duties, and fees depending on the country in which the recipient is responsible for the payments. 

Shipping times may vary due to the availability of our merchandise.

We want you to love your new KOUKOU KID product. If you are unhappy with your order, we will gladly accept returns for non custom orders. We offer full refunds within 15 days and store credit or exchanges within 30 days of the receipt of the delivered product, as indicated by courier notification. All sale items, personalized styles and custom orders are FINAL SALE and may not be canceled, returned or exchanged. 

We offer a complimentary 90-day limited warranty on all our fine jewelry purchases. This warranty includes any quality issues that come from a manufacturing defect, including: loose diamonds or loose prongs, missing diamond stones, broken clasps and/or broken chains. 

We offer a complimentary 90-day limited warranty on all fine jewelry purchases within the US. This warranty includes any quality issues that come from a manufacturing defect, including: loose diamonds or loose prongs, missing diamond stones, broken clasps and/or broken chains. 

To request a resize or repair please email your order number and a description of the adjustment needed to koukourepair@gmail.com

All sizing is fitted from newborn and up. For sizing, please refer to our sizing guide. 

As a kids fine jewelry all of our pieces are made with solid 14K gold or 14k gold vermeil. All of our products have passed the European environmental protection test. Every piece can be made in 18K Gold upon request at koukoukid@gmail.com. All of our stones are natural or artificial gemstones. Ensuring your kids can enjoy our pieces for years to come.